01
Onsite IT coverage
Technical presence at the client site for users, tickets, endpoints, peripherals and day-to-day operations.
Learn more →Operational IT consulting and support
Simpler technology. More reliable operations.
We support SMEs, professional firms and corporate sites with users, endpoints, systems and suppliers through onsite coverage, remote assistance and hybrid IT support.
Onsite and remoteIndependent approachOperational coordination
Onsite coverageHybrid supportMicrosoft 365Entra IDProxmox & virtualisationOnline reputation
What we do
Practical support without unnecessary overhead
We work on workplace technology and operating systems with services sized to the client’s needs, organisation and scale.
02
Hybrid IT support
Remote assistance combined with scheduled or on-demand onsite interventions.
Learn more →03
Servers, clients and virtualisation
Operational support for Windows Server/client, Proxmox VE and virtual environments.
Learn more →04
Microsoft 365 & Entra ID
User support for accounts, access, Outlook, Teams and collaboration tools.
Learn more →07
Removal and de-indexing of online content
Support with unwanted articles, pages and search results, involving partner legal professionals when required.
Our approach
Clear priorities and defined responsibilities
We start from the real operating context, document the work and coordinate internal and external stakeholders.
Discover our experience and approach →- 1
Discovery
Users, sites, tools, critical issues and operating constraints.
- 2
Scope and priorities
Activities ranked by urgency, impact and feasibility.
- 3
Delivery and coordination
Interventions, escalations, suppliers and user communication.
- 4
Documentation
Tracking, inventory and knowledge handover.
10+years in IT Operations and user support
L1–L2technical assistance and operational escalation
≈50users supported as the sole onsite technician
Hybridcombined remote and onsite support
First step
Let us define the requirement
An initial discussion about users, sites, systems and the level of coverage required.